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Common Questions



Is there a vaccine, drug or treatment?

Not yet. Patients recovered due to supportive care in hospitals. Scientists are still working on finding vaccines and specific drug treatments.


Is COVID-19 the same as SARS?

No. Severe Acute Respiratory Syndrome (SARS) outbreak in 2003 has similarities to COVID-19 but isn’t the same. COVID-19 is much more infectious but less deadly than SARS.


Should you wear a mask?

You should be wearing a mask if you have any of the symptoms (coughing included) or looking after someone that could have COVID-19. Since there is a worldwide shortage of masks, the World Health Organization (WHO) urges people to not waste masks. You can read more about this on https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public/when-and-how-to-use-masks


How long is the incubation period for COVID-19?

The time between catching the virus and seeing symptoms can range from 1-14 days.

Can you get infected from an animal?

Possible animal sources of COVID-19 have not been confirmed by the World Health Organization. However, you should still be careful and avoid undercooked or uncooked animal products.


Can you catch COVID-19 from your pet at home?

There has only been one case in Hong Kong in which a dog was infected. However, there hasn’t been any evidence that dogs, cats, or other pets can transmit COVID-19.


How long does the virus survive on surfaces?

There have been different studies from different sources which is why the answer to this question is not certain. If you believe a surface could be infected, clean it using a disinfectant to kill the virus. After doing this you should also wash your hands with soap and water or use an alcohol-based hand sanitizer.

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